Once an ACC claim has been lodged, it can be used to invoice for treatment in Principle. You do not need to wait for the claim to be approved before invoicing.
Principle automatically syncs ACC claim statuses and will automatically reconcile the invoice.
Invoicing an ACC Claim
Open the patient’s invoice.
Click Claim>ACC.
Choose one of the following options:
Use an existing ACC claim created in Principle, or
Enter existing claim details if the claim was lodged externally or previously.
Confirm or enter any of the required claim details and submit.
The transaction status will display as 'Pending'
Claim and Invoice Status Flow
Once invoiced:
Claim status progresses from Submitted → Approved → Paid
Status updates sync automatically overnight
When the claim reaches Paid, the invoice is auto-reconciled and the transaction will display as Success.
💡Key Things to Know
You do not need to wait for ACC approval before invoicing
Invoice balances update automatically once payment is received
ACC invoices and claims remain visible in the patient account for future reference